Privacy Policy for Luxury Travel Morocco
Who We Are
Luxury Travel Morocco operates the website luxurytravelmorocco.com. We are committed to protecting your privacy and ensuring the security of your personal information.
Contact Information:
- Email: contact@luxurytravelmorocco.com
- Phone: +212 621-725323
- Address: Bd Abdelkrim Al Khattabi, Marrakech, 40000, Morocco
What Personal Data We Collect and Why We Collect It
At Luxury Travel Morocco, we collect certain personal information from our clients and website visitors to provide and improve our services. Below is an explanation of the types of data we collect and the purposes for collection.
Personal Information We Collect
We collect the following personal information:
- Name
- Email address
- Phone number
Why We Collect This Information
We collect this information when you:
- Fill out tour booking forms on our website
- Contact us directly through our contact forms
- Make reservations for our services
We use this information specifically to:
- Confirm your booking and travel arrangements
- Contact you regarding your tour inquiries and reservations
- Provide you with information about your upcoming tours
- Respond to your questions and requests
The legal basis for collecting this information is to fulfill our contractual obligations to you when you book a tour or request our services.
How Long We Retain Your Data
Conservamos su información personal durante el tiempo que sea necesario para cumplir con los fines descritos en esta política de privacidad, a menos que la ley exija o permita un período de retención más largo. Específicamente:
- Contact form submissions are retained for one year for customer service purposes
- Booking information is retained for five years to comply with accounting and tax regulations
- Email correspondence is retained for two years to maintain service continuity
Who We Share Your Data With
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
- Local tour operators and service providers who need your contact information to provide the services you have booked
- Legal authorities when we believe disclosure is appropriate to comply with the law
Cookies
Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site to recognize your browser and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
Your Data Protection Rights
Under data protection laws, you have rights including:
- Right to access: You can request copies of your personal data.
- Right to rectification: You can request that we correct inaccurate or complete information.
- Right to erasure: You can request that we erase your personal data.
- Right to restrict processing: You can request we restrict the processing of your data.
- Right to data portability: You can request the transfer of your data to another organization.
- Right to object: You can object to our processing of your personal data.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the “Who We Are” section.
Where Your Data Is Sent
As a Morocco-based business, we primarily process and store your data within Morocco. However, some of our service providers may be based outside of Morocco or the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:
- Using specific contracts approved for use in the EU which give personal data the same protection it has in Europe
- Only transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
- Using providers who are part of specific frameworks which ensure they provide adequate protection to personal data
How We Protect Your Data
We implement appropriate security measures to maintain the safety of your personal information, including:
- Using secure socket layer (SSL) technology for data transmission
- Maintaining password-protected systems for data storage
- Limiting staff access to personal information
- Regular security assessments
What Data Breach Procedures We Have in Place
In the case of a data breach, we will notify affected users within 72 hours of becoming aware of the breach. We have established internal reporting procedures and will provide information about:
- The nature of the breach
- The approximate number of individuals concerned
- The likely consequences of the breach
- The measures taken or proposed to address the breach
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page for the latest information on our privacy practices.
Last updated: April 3, 2025